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Fairy Light Guarantee

We guarantee it. Absolutely.

We're so confident in the quality of our products, we provide a free a 1-Year Electronic Guarantee

Just in case, all Blaze On fairy lights are also covered by a full 1-year electronic guarantee, valid from the date of purchase. We will need one of the following proofs of purchase to process the exchange

  • Order ID
  • Receipt
  • Bank statement.
  • Credit card statement.


Sensible small print

  • Accident
  • AlterationExposure to elements
  • Misuse
  • Failure to follow measurement, installation, cleaning or maintenance instructions
  • Fitted in a non domestic environment
  • Normal wear and tear
  • Shades/decorations, only the electronic components


We will provide you with a free post label to return faulty product to us, please message so a returns label can be issued.

Once your lights arrive back at Blaze On we usually dispatch a replacement within 24 hours to anywhere in the UK.


The legal stuff

This guarantee is exclusive and in lieu of all other obligations liabilities or warranties. In no event shall Blaze On be liable or responsible for incidental or consequential damages of for any other direct or indirect damage, loss, cost, expense or fee. This guarantee does not affect the consumer's statutory rights under applicable national laws in force. We hope you'll agree that our guarantee is plain and simple. Please do not hesitate to get in touch with our Customer Services team if you have any problems whatsoever with one of our products.


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